Skip to main content

    Delivery & Pickup

    All our answers about "Delivery & Pickup": advice, indicative prices and best practice.

    What are the delivery times?

    Products in stock are dispatched within 3 to 5 working days. For items made to order or custom fabrications, delivery takes 2 to 4 weeks depending on complexity. We'll inform you of the exact timeline upon order confirmation.

    Do you deliver throughout France?

    Yes, we deliver throughout metropolitan France. Shipping costs are calculated based on the weight and volume of items. For overseas territories and international shipping, please contact us for a transport quote.

    Do you deliver to Belgium, the Netherlands or other European countries?

    Yes, we can deliver to most European countries. Shipping costs vary depending on the destination. Contact us with your delivery address for an accurate shipping rate.

    Can I pick up my order in person?

    Yes, in-person pickup is free at our location: Les Calies, Lesterps 16420, Charente. Simply select the 'pickup' option when ordering or contact us to arrange an appointment.

    How are bulky items shipped?

    Bulky equipment (raceways, crates, complete systems) are shipped on pallets via specialised carriers. Delivery is made to ground level or field access with tail lift. We'll contact you to arrange a delivery date.

    Didn't find your answer?

    Our team is here to help. Contact us directly.

    Contact